Support
FAQs

We understand parents have many questions about our programs. Below are answers to some of the most frequently asked questions.

Questions?

Why do we provide freshly cooked meals each day across our services?

Nutritional Value:

Fresh meals are typically more nutritious than processed or per-packaged foods. They contain essential vitamins, minerals, and other nutrients necessary for the healthy growth and development of children.

Healthy Eating Habits:

Serving fresh, balanced meals helps establish healthy eating habits from a young age. Children are more likely to develop a preference for fruits, vegetables, whole grains, and lean proteins if they are regularly offered these foods.

Optimal Growth and Development:

Proper nutrition supports physical growth, brain development, and overall health. Fresh meals provide the energy and nutrients children need to thrive both physically and mentally.

Allergy Management:

Fresh meals allow for better control over ingredients, which is crucial for managing food allergies and intolerances. This ensures that meals can be tailored to meet the specific dietary needs of each child.
Encourages Variety:

Offering a variety of fresh foods exposes children to different tastes and textures, encouraging them to try new foods and develop a more diverse palate.

Supports Learning and Concentration:

A nutritious diet is linked to improved cognitive function and concentration. Providing fresh meals helps children stay focused and engaged in their activities and learning throughout the day.
Promotes a Healthy Relationship with Food:

Serving fresh meals and involving children in meal planning and preparation can foster a positive relationship with food. It teaches children about the origins of their food and the importance of making healthy choices.

Prevents Childhood Obesity:

Fresh, balanced meals can help prevent childhood obesity by promoting healthy weight management. They are generally lower in added sugars, unhealthy fats, and artificial ingredients.

Boosts Immune System:

Fresh fruits and vegetables are rich in antioxidants and other nutrients that support a strong immune system, helping to keep children healthy and reducing the frequency of illnesses.

Environmental Benefits:

Using fresh, locally sourced ingredients can reduce the environmental impact of food consumption by minimizing packaging waste and reducing the carbon footprint associated with transporting processed foods.

By providing fresh meals, childcare centers can ensure that children receive the best possible nutrition, supporting their overall health, well-being, and development.

How do you handle allergies?

During enrollment, we meticulously gather detailed allergy information from each child’s parents or guardians, supported by written documentation from healthcare providers outlining allergens, symptoms of reactions, and required treatments. Individualized Allergy Management Plans are then crafted for each child. Ensuring safety, all educators receive comprehensive training in First Aid, Asthma, Allergy, and Anaphylaxis management. We maintain a secure environment by selecting meals and snacks that avoid common allergens, potentially implementing nut-free policies as needed. Additionally, emergency medications such as epinephrine auto-injectors and antihistamines are easily accessible and regularly checked for expiration dates to ensure readiness for any emergencies.We take allergies very seriously. We have a strict policy to manage and monitor food and environmental allergies, which includes keeping detailed records of each child's allergies, staff training on allergy management, and ensuring that all meals and snacks are free from known allergens for the affected children.

How can I find out information about the Childcare Subsidy?

You can find information about the Child Care Subsidy by visiting the official Services Australia website. Here's the link for more details: https://www.servicesaustralia.gov.au/child-care-subsidy

Why choose Milieu?

Qualified and Caring Staff:

Our team comprises highly trained and experienced professionals who are passionate about early childhood education and dedicated to providing personalized care and attention to each child.

Safe and Stimulating Environment:

We prioritize safety and have a secure, clean, and well-maintained facility. Our classrooms and play areas are designed to be both safe and engaging, encouraging exploration and learning.

Holistic Curriculum:

Our curriculum is designed to foster cognitive, social, emotional, and physical development. We offer a balanced mix of structured activities and free play, tailored to the needs and interests of each age group.

Focus on Individual Growth:

We recognize and celebrate the unique qualities of each child. Our programs are personalized to support individual learning styles and developmental milestones, ensuring every child reaches their full potential.

Emphasis on Healthy Nutrition:

We provide fresh, nutritious meals and snacks, promoting healthy eating habits from a young age. Our meal plans cater to various dietary needs and allergies, ensuring all children are well-nourished and safe.

Engaging Extracurricular Activities:

We offer a range of extracurricular activities, including sports, arts and crafts, music, and cooking classes, providing children with opportunities to explore their interests and develop new skills.

Strong Parent-Teacher Communication:

We maintain open and consistent communication with parents through daily updates, regular meetings, and a secure online portal. We value parental involvement and strive to build strong partnerships with families.

Inclusive and Diverse Community:

Our center promotes acceptance and diversity, teaching children the importance of respect and inclusion. We create a welcoming environment where all families and cultures are valued and celebrated.

Focus on Emotional Well-being:

We prioritize the emotional health of our children by creating a supportive and nurturing environment. Our staff is trained to recognize and address emotional needs, fostering resilience and positive self-esteem.

Innovative Learning Approaches:

We incorporate modern educational practices and technologies to enhance learning experiences. Our programs are continuously updated to reflect the latest research and best practices in early childhood education.

Commitment to Community and Environment:

We engage in community outreach and environmental sustainability initiatives, teaching children the importance of giving back and caring for the planet.

By choosing our childcare center, you are investing in a nurturing, enriching, and supportive environment that prioritizes your child’s overall development and happiness.

How do you communicate with parents?

We maintain strong communication with families through multiple channels: our exclusive online platform for daily updates and media, an Open Door Policy for direct interaction, social media for broader engagement, feedback sessions and surveys for continuous input, weekly newsletters for updates, and quarterly meetings for strategic planning and dialogue. These efforts ensure families stay informed and connected within our childcare community.

Contact us
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Condell Park Opening Hrs
  • Monday – Friday 7am – 6pm
  • Open 52 Weeks of the year
  • Closed on Public Holidays
Oak Flats Opening Hrs
  • Monday – Friday 7am – 6pm
  • Open 52 Weeks of the year
  • Closed on Public Holidays